Starfire Direct Help Center
Go to starfiredirect.com
Customer Service
Returns & Exchanges
Products
Fire Pits
Fireplaces
Fire Glass & Alternatives
Patio Furniture
BBQ
DIY Fire Pits
Patio Umbrellas
Support for starfiredirect.com
Manuals & Documentation
Troubleshooting
FAQs Beton Fire Pits
Video Library
Product Highlights
Hello. How can we help you?
Customer Service
Find help with order status, shipping, returns, exchanges, warranties, and other important customer service questions.
Products
Find FAQs on all our products, including fire pits, fireplaces, patio furniture, BBQs, and more for your outdoor space.
Support for starfiredirect.com
Need help accessing your account? Checking status on an order? Submitting a return or have another question? Here are a few articles that will help!
Manuals & Documentation
In this section, you can find owners manuals, line drawings, troubleshooting guides, and helpful videos.
Troubleshooting
Have an issue pre, during, or post installation? Perhaps you will find some helpful information from one of these articles.
FAQs Beton Fire Pits
FAQs Beton Fire Pits
Video Library
Search our vast video library for product reviews, product highlights, installation guides, unboxing, and more!