Customer Service
Find help with order status, shipping, returns, exchanges, warranties, and other important customer service questions.
Products
Find FAQs on all our products, including fire pits, fireplaces, patio furniture, BBQs, and more for your outdoor space.
Manuals & Documentation
In this section, you can find owners manuals, line drawings, troubleshooting guides, and helpful videos.
Video Library
Search our vast video library for product reviews, product highlights, installation guides, unboxing, and more!
Troubleshooting
Have an issue pre, during, or post installation? Perhaps you will find some helpful information from one of these articles.
