Starfire Direct ships smaller, lighter items via ground delivery. These orders typically include products like gas logs, fire glass, gas burners, and other items that can be easily carried in a box. Ground shipping is the most common method for standard orders.
Ground Orders:
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Shipping Method:
Ground orders are shipped via common carrier, such as FedEx, and are ideal for smaller, lighter items that do not require freight shipping. -
Shipping Time Frames:
- US West Region: 2-4 business days
- US Central Region: 3-6 business days
- US East Region: 4-7 business days
These time frames begin once your order has shipped. Please note that if an order is placed toward the end of the week, it may not ship until the following week.
Expedited Orders:
If you need your order faster, Starfire Direct offers expedited shipping services at an additional charge. These services are perfect for customers who require their products quickly.
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Expedited Services Include:
- Next Day Air
- Next Day Air Saver
- 2nd Day Air
- 3 Day Select
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Expedited Shipping Process: Since our products ship from multiple warehouses and inventory levels fluctuate, it’s difficult to calculate expedited shipping costs directly on our website. If you require expedited shipping, please contact our sales staff at (866) 336-8138. We’ll be happy to confirm inventory availability and provide the best price to expedite your order.
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Carrier for Expedited Orders:
All expedited orders are shipped via Express Saver for fast and reliable delivery.