Technical support questions occur if the product you purchased is or seems to not be working correctly or as expected.
Due to the technical nature of our products, our customers at times require some technical support. We're happy to assist! Feel free to follow the resources found below:
Blogs/Articles 👈 Click Here
- Do-it-yourself 👈Click Here
Videos
- How to's 👈 Click Here
- Informational 👈 Click Here
- DIY Fire Pit & Fireplace 👈 Click Here
You are already here! But in case you want to explore from the beginning:
- Starfire Direct Help Center 👈 Click Here
If you still need further assistance, please click this link: Technical Support and Warranty Form. 👈 Click Here
If you have any further questions or concerns, please let us know.
Thanks for being a loyal Starfire Direct customer, and we look forward to talking with you soon!