Real Fyre offers warranties on all their products, ensuring long-lasting performance and customer satisfaction. Each type of product is covered by a specific warranty period:
Warranty Coverage:
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Ceramic Refractory Gas Logs:
Lifetime Warranty – These logs are built to last and are covered by a lifetime warranty for residential use. -
Vented and Vent-Free Indoor Burners:
10-Year Warranty – Both vented and vent-free indoor burners are covered for 10 years, giving you peace of mind for long-term usage. -
Outdoor Burners:
5-Year Warranty – Burners designed for outdoor use are covered under a 5-year warranty due to the added exposure to outdoor elements. -
Valves, Ignition Systems, and Controls:
- 1-Year Warranty – Most valves, ignition systems, and control components are covered for 1 year.
- SPK-26: 3-Year Warranty – The SPK-26 ignition system comes with an extended 3-year warranty.
- APK-17: 2-Year Warranty – The APK-17 ignition system is covered for 2 years.
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Glass, Gems, Nuggets, and Fiber-Ceramic Gas Logs:
5-Year Warranty – These decorative elements and gas logs are covered for 5 years, ensuring their quality over time.
For complete warranty details, terms, and conditions, please refer to the official warranty documents: